Quality Assurance Manager
Hometown: McCarr, Kentucky
Hobbies: camping
About Jim Runyon:
Jim has been with our company from the start, and although his role in the company has changed throughout the years, his loyalty and dedication has not. He now serves as our Quality Assurance Manager, and he does follow up visits after projects are completed to make sure our customers are 100% satisfied and taken care of. Jim and his wife, Trish, are like family to us, and we appreciate the hard work Jim has put in for so many years to help make Reed's such a successful company.
Thorn Hill, TN
Workers cleaned and treated crawl space for mold and encapsulated the crawl space. The next day, Jim came and installed a dehumidifier. He noticed a couple of things that we?re done quite right. The crew returned and fixed those issues. No payment was requested until job was completely done. Humidity under the crawl space went from 87% to 55%.
Ashland, KY
I would highly recommend this company. Treatment for mold and encapsulation was done in a timely manor. Technicians were friendly and professional. Jim Runyon came the next day and installed the dehumidifier. Noticed an error. The technicians returned soon after and made it right. Didn’t ask for payment until everything was completed. Humidity has gone from 80% to 53% under my house. Thank you.
Richmond, KY
Crawl space encapsulation: great job, professional workers!
Frankfort, KY
Highly recommend. Reeds sprayed my new construction home "peak to dirt". It was ALL done beyond my expectations. They also did "Crawlspace Encapsulation". Here, there were a couple issues that were only noticed a few days after the job was completed. Now, we see how they handle their "after completion service". THEY WERE TOP NOTCH. > When reported, sales rep came to inspect. > Sales rep reported to Quality Control (Jim) who then came and inspected. >Recognizing the level of service that would be required, Jim called the owner, who THEN came to my home 2+ hours away and ASSURED me they would satisfy the needs. > Jim, along with a crack crew returned and COMPLETELY added a new liner over top of the initial one, with MINIMAL taped seams, and those seams taped perfectly and FLAT. >Josh later called me to check up on my job, and asked that I call him with any further issues once my HVAC is up and running. Not inexpensive, but a quality service and a quality product. UNDER PROMISED OVER DELIVERED Bill Boggs South Shore, Ky
Huntington, WV
Highly recommended. They did a great job with our very difficult crawlspace. Professional, courteous, and great communication throughout the project. Thanks to Tim, Jim & the team!
Ashland, KY
First rate company and excellent employees, the attention to detail was super, they incapsillated my crawl space and the heat pump isn’t on more than a few times a day, October 2018 temps. Money well spent. Gary